During our recent monthly maintenance window I ran into an error installing SP2 on SQL 2014. The following is a screenshot and the associated error messages. Let me know if you need anything more.[u]Here is a list of things that I've tried:[/u][li]Tried installing CU7 - failed with similar message[/li][li]Tried installing CU8 - failed with similar message[/li][li]Restarted Server each time and tried installing CU7, CU8, and SP2 - all failed with similar message[/li][IMG]http://i67.tinypic.com/2dionbt.png[/IMG][b]Action required:[/b]Use the following information to resolve the error, and then try the setup process again.[b]Feature failure reason:[/b]An error occurred during the setup process of the feature.[b]Error details:[/b]Error installing SQL Server Database Engine Services Instance FeaturesThe User Data directory in the registry is not valid. Verify DefaultData key under the instance hive points to a valid directory.Error code: 0x851A0043Visit [url=http://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=12.0.5000.0&EvtType=0xD8FB5EBA%400x97A656BB%401306%4067&EvtType=0xD8FB5EBA%400x97A656BB%401306%4067][/url] to get help on troubleshooting.[code="plain"]Overall summary: Final result: The patch installer has failed to update the following instance: MSSQLSERVER. To determine the reason for failure, review the log files. Exit code (Decimal): -2061893565 Start time: 2016-08-17 22:24:58 End time: 2016-08-17 22:35:14 Requested action: PatchInstance MSSQLSERVER overall summary: Final result: The patch installer has failed to update the shared features. To determine the reason for failure, review the log files. Exit code (Decimal): -2061893565 Start time: 2016-08-17 22:34:31 End time: 2016-08-17 22:35:10 Requested action: PatchMachine Properties: Machine name: MyServer Machine processor count: 4 OS version: Windows Server 2012 OS service pack: OS region: United States OS language: English (United States) OS architecture: x64 Process architecture: 64 Bit OS clustered: NoProduct features discovered: Product Instance Instance ID Feature Language Edition Version Clustered Configured SQL Server 2014 MSSQLSERVER MSSQL12.MSSQLSERVER Database Engine Services 1033 Standard Edition 12.1.4457.0 No Yes SQL Server 2014 MSSQLSERVER MSSQL12.MSSQLSERVER SQL Server Replication 1033 Standard Edition 12.1.4457.0 No Yes SQL Server 2014 MSSQLSERVER MSSQL12.MSSQLSERVER Full-Text and Semantic Extractions for Search 1033 Standard Edition 12.1.4457.0 No Yes SQL Server 2014 Management Tools - Basic 1033 Standard Edition 12.2.5000.0 No Yes SQL Server 2014 Management Tools - Complete 1033 Standard Edition 12.2.5000.0 No Yes SQL Server 2014 Client Tools Connectivity 1033 Standard Edition 12.2.5000.0 No Yes SQL Server 2014 Integration Services 1033 Standard Edition 12.2.5000.0 No Yes Package properties: Description: Microsoft SQL Server 2014 ProductName: SQL Server 2014 Type: RTM Version: 12 SPLevel: 2 KBArticle: KB3171021 KBArticleHyperlink: http://support.microsoft.com/?kbid=3171021 PatchType: SP AssociatedHotfixBuild: 0 Platform: x64 PatchLevel: 12.2.5000.0 ProductVersion: 12.0.2000.8 GDRReservedRange: 12.0.2200.0:12.0.2290.0;12.0.4200.0:12.0.4299.0;12.0.4830.0:12.0.4880.0 Installation location: f:\8f43c516bd4e8b21e2d15d5e2827170c\x64\setup\Updated product edition: Instance Edition MSSQLSERVER Standard User Input Settings: ACTION: Patch ALLINSTANCES: false CLUSTERPASSIVE: false CONFIGURATIONFILE: ENU: true ERRORREPORTING: false HELP: false IACCEPTSQLSERVERLICENSETERMS: true INDICATEPROGRESS: false INSTANCEID: <empty> INSTANCENAME: <empty> QUIET: false QUIETSIMPLE: false SQMREPORTING: false UIMODE: Normal X86: falseRules with failures:Global rules:There are no scenario-specific rules.Rules report file: C:\Program Files\Microsoft SQL Server\120\Setup Bootstrap\Log\20160817_222447\SystemConfigurationCheck_Report.htm[/code]
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